Shipping & Delivery
Partnered with GIG Logistics (GIGL)
Buytok is a social commerce platform that partners with Nigeria’s leading courier network, GIG Logistics (GIGL), to provide fast, tracked doorstep fulfillment across all 36 states and the FCT.
The Buytok Escrow Delivery Flow
Seamless milestones from checkout to unboxing.
Order Placed & Escrow Funded
When you negotiate and purchase an item, your money is securely locked in Buytok Escrow. The seller receives an instant dispatch mandate.
Dispatched via GIG Logistics (GIGL)
The merchant packages your item and books dispatch through our logistics partner GIG Logistics (GIGL). You receive real-time waybill tracking.
Rider Arrival & OTP Verification
When the dispatch rider arrives at your doorstep, you receive a secure 6-digit delivery OTP to confirm physical handoff.
48-Hour Inspection Window
You test the product to verify it matches the video reel demonstration. Only after you confirm satisfaction are the escrow funds released to the seller.
Delivery Timelines Across Nigeria
Fulfilled via GIG Logistics network once merchant dispatches your package.
Same City Delivery (Kaduna, Lagos, Abuja)
Dispatched via GIG Logistics local express bikes and vans.
Interstate Commercial Hubs
Transit via GIGL dedicated interstate logistics network across Nigerian state capitals.
Nationwide & Regional Pick-up Stations
Doorstep delivery or collection at nearest GIG Logistics experience center.
What if a package is delayed, missing, or damaged?
If a seller fails to dispatch within 48 hours, or the courier reports an issue in transit, your funds remain 100% frozen in escrow. You can trigger an instant refund request and our team reverses your payment without friction.